Frequently Asked Questions

We rent the computational power of our mining rigs to customers so that they don't have to deal with the downsides of mining while still enjoying the rewards. 

Mining is the process of verifying transactions on a blockchain using powerful computers and earning cryptocurrency in return. To learn more, please visit our Services page.

We guarantee our miners for three years because that gives you enough time to accumulate KDA throughout the next bull run. Bull runs are correlated to Bitcoin's halving schedule and the next one will kick off in May 2024.  

Mining rigs have a lifespn of 5-7 years and so it's expected that they will continue to mine after our warranty ends. You'll continue to accumulate rewards over the lifespan of the miner. 

However, historically the price of mining rigs increases during bull runs, and if that happens, we may offer customers the choice to sell their mining power if we find a great opportunity for them. 

We decided that Kadena was the best option after learning how to mine and getting familiar with the tradeoffs between various blockchains. The main factors were sustainability, superior technology, the team and the connections they've gained in their previous roles, and at the end of the day, profitability.  Kadena is more than a token, but a suite of technologies that aim to power fundamental components of our economy in the next ten years. Bitcoin and Ethereum are the most popular, but they have scalability issues. Bitcoin can do 7 transactions per second (TPS), and Ethereum can do between 10 and 15. Kadena uses multiple chains rather than one, and after upgrading to 20 chains, they can now manage 480,000 per second.

We encourage you to do some research on Kadena, and to see for yourself by exploring Web3 technologies running on Kadena, such as Marmalade, their NFT marketplace.

For security, we're unable to disclose where our miners are located physically. 

We've paired up with both Square and Crypto.com so that our clients can pay with any currency they like - fiat or crypto!

Yes! In the future, we will allow people to purchase additional terahashes at the same rate as their original purchase, but we won't have that functionality in place until late May. 

Our payment platform uses infrastructure provided by Stripe, Inc., a leading provider of digital payments infrastructure. Stripe's infrastructure is certified to comply with the Payment Card Industry's Data Security Standards (PCI-DSS) Level 1, the payment industry's highest level of protection.